What happens when i return a product
When an order is returned and meets the requirements, the customer can choose the following options:

•   refund
•   store credits

Store credits can be used to place a new order for a different size, color or a completely different product.

When do I receive my refund?
The refund will always be credited to the payment account which was used for the payment, using the same payment method. We strive to process refunds in 7 business days after receiving the return.

What if i return my order from out of Europe?
For returns from countries out of Europe, please note that import fee will be deducted by your credit.

Can i get in touch with Hundred Shoes
If you have any queries, or wish to discuss the refund process and options in further detail, please do not hesitate to contact us.


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