Refunds

What happens when i return a product
When an order is returned and meets the requirements, the customer can choose the following options:

•   refund
•   store credits

Store credits can be used to place a new order for a different size, color or a completely different product.

When do I receive my refund?
The refund will always be credited to the payment account which was used for the payment, using the same payment method. We strive to process refunds in 7 business days after receiving the return.

What if i return my order from out of Europe?
For returns from countries out of Europe, please note that import fee will be deducted by your credit.

Can i get in touch with Hundred Shoes
If you have any queries, or wish to discuss the refund process and options in further detail, please do not hesitate to contact us.

 


Did not find the right info?

Contact us and we will do our very best to help you.

Mail us

info@hundred-shoes.com

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+393347070715